Return Policy

ToysPlus Return Policy

We do not accept returns or offer refunds for change of mind, incorrect choice, or finding an item cheaper elsewhere.

If your item arrives faulty, damaged, or not as described, please contact paulkeogh11@hotmail.com with your order number and details of the problem. Photos, where possible, will help us assess the issue.

Please contact us before posting an item back so we can provide return instructions.

Your rights under Australian Consumer Law apply to all purchases, including vintage, second-hand and sale items. Nothing in this policy excludes or limits those rights.

For a major failure, you are entitled to choose a refund or replacement. For a minor problem, we will provide an appropriate remedy in accordance with Australian Consumer Law.

Please review each listing’s description and photographs carefully, particularly for vintage and collectible items, where condition and any known imperfections are described.